Technology transformation powered by Collaborative team culture
Prakash Rajen, Independent Researcher on Organization Behaviour and Member of International Society of Emotional Intelligence.
Prakash Rajen, Independent Researcher on Organization Behaviour and Member of International Society of Emotional Intelligence, brings over three decades of experience in the ICT industry, with more than twenty years in management and leadership roles within the telecommunications domain. He possesses versatile expertise in telecom strategy, architecture and delivery. Through his extensive experience in executing large-scale transformations and changes in major corporations, Prakash has honed his skills in managing the nuances of cross-functional team integration to achieve organizational goals effectively.
Through this article, Prakash Rajen discusses the importance of building transformational capabilities within organizations. He emphasizes the need for a collaborative team culture and effective leadership to drive innovation, employee engagement and trust. Rajen highlights the role of technology, clear success criteria and psychological safety in fostering high-performing teams and achieving successful business transformation.
Building transformational capabilities is an ongoing priority for organizations. A culture of collaboration and leadership attributes that permeate the principles of collaboration across the enterprise are the pillars of high-performing teams. These are critical to delivering transformation and change successfully.
Technologies are enablers for business transformation and change. ROI metrics on transformation initiatives depend on several factors. Key factors are employee engagement, competencies and talent capital (acquisition and internal development). Business transformation requires effective teamwork and collaboration within the enterprise and with its eco-system partners. Collaborative team culture is integral for high-performing teams to achieve organizational outcomes. Hence, leaders pursuing transformation to drive innovation should focus on higher employee engagement and foster a culture of transparency, adaptability and resilience.
Fostering a high-performing team requires leaders at every level to invest time and engage with people individually, emphasizing competencies and the relevance of their skills, treating them as valued contributors and listening to their insights and ideas. It also requires leaders to clearly articulate success criteria and create the conditions for them to succeed. Leaders should encourage intellectual curiosity (learning amongst team members), celebrate their wins in innovation milestones and provide psychological safety through a failure management framework to learn and adapt.
"Leaders pursuing transformation to drive innovation should focus on higher employee engagement and foster a culture of transparency, adaptability and resilience to build trust in alignment with the organization’s strategy."
C-suite leaders overseeing complex initiatives should develop middle management capabilities to handle transformation elements for measuring success. They should also give the teams autonomy to help identify solutions in the transformation journey. A teaming culture that gives people the confidence to push outside their comfort zones is essential for scale and agility. Such an environment is built with well-established team norms in all aspects of functioning, allowing teams to pursue constructive approaches to strategic priorities.
Organizations that are successful in innovation and ahead of their competitors have cultures built on the building blocks discussed above. The current competitive landscape demands shifts in human capital management, as the future of work is poised to be driven by self-managed teams.
