Denise Tung

Chief Digital Officer, McMillan Shakespeare

An Executive level Digital professional with extensive experience in digital product management and strategy, platform transformation, agile delivery and digital marketing. Conceptual design and development of SaaS solutions and customer experiences across financial services, media and telecommunications industries.

 

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Driving sustainable digital growth

By: Denise Tung, Chief Digital Officer at McMillan Shakespeare

“Digital transformation starts with a willingness to change, and thinking digital-first: recognizing the significant role that digital plays in making things simpler. It’s holistic and should factor in north star thinking across customer experience, process re-engineering that is then enabled byagile digital platforms and strategic investments in data and value adding capabilities like AI and automation.These are the key ingredients to customer and business success.”