Noriko Rzonca

Chief Digital Officer, Cosmo Energy Holdings Co

Noriko Rzonca holds a Ph.D. in Psychology. Having worked at financial companies in both the U.S. and Japan in the fields of statistical pricing, customer segmentation, and P/L forecasting, she currently serves as the Chief Digital Officer at Cosmo Energy Holdings. In this role, she is responsible for propelling the company’s DX (Digital Transformation) strategy. Prior to joining Cosmo Energy, Noriko worked at a leading online Japanese bank for four years from 2017, where she headed branding, CX design, and DX strategy, including data analytics and global services strategy. Known as a game changer within the financial services industry and having spearheaded her former company’s English online banking service, Noriko is committed to promoting change management, cross-functional digital transformation, and the building of operational models leveraging data-driven, cross-organizational decision making. Noriko has also served as a member of several government committees related to Japan’s AI strategy, including a committee to examine establishing a mathematics, data science and AI program accreditation for higher education institutions.